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- The telecoms market has been deregulated as part of the
government's ongoing programme of liberalisation of utilities services, which
aims to provide greater competition and choice, and lower prices to businesses
and consumers alike.
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- As part of this programme, BT has effectively been split into two
companies:
- BT Retail - They provide billing and customer services for BT
customers
- BT Wholesale - Which provides line, network and maintenance services
to all telecoms industry in the UK
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Line & Carrier Services
BT Wholesale |
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BT Wholesale provide the lines, calls, maintenance and repair
services (should an engineer need to visit) for the customer... |
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Billing & Customer Care |
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BT Retail |
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UtilitiesSolutions can now provide billing and the full range of customer
services. |
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...and all customers receive the same first class telephony services, but
some at a much lower price! Same Network,
Same Service, Lower Call Charges! |
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Customers |
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JARGON BUSTER
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CPS: Carrier Pre-Selection
This new technology allows all calls to be re-routed at your local BT
exchange, so your phone number, line and handset all stay the same. It
also eliminates the need for prefix dialling or equipment like dialler boxes.
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Benefits of Carrier Pre-Selection
- No dual billing - Switch your BT
line and then receive just one new monthly bill from us
- No number changes - Completely
seamless transfer to our services takes 28 days
- No complex changes - No equipment or
reprogramming required.
- No leakage guarantee - Call leakage
(some calls not being transferred and being billed by BT at retail rates) is a
thing of the past.
- No compromise on quality - All calls
are routed through the same carriers as BT.
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