Your privacy is important to us
This privacy policy is intended to give you
confidence in the privacy and security of the personal information we obtain
from you or which is passed to us by our business partners. However, we cannot
be responsible for third parties' (including business partners' - over whom we
have no control) use of such personal information.
This privacy policy sets out how
Utilities Solutions uses and
protects any information that you give
Utilities Solutions when you
use this website. Together with the Terms & Conditions
of use, this privacy policy governs Utilities Solutions' relationship with you
in relation to this website.
Utilities Solutions
is committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with
this privacy statement.
We will use your information
in accordance with the following rules:
Collection of Personal Information
When you fill out an Information Request Form on our site, you will be asked for
personally identifiable information such as your name, email address, company
name (where relevant), telephone number etc. By giving us such information you
consent to our using it in the manner described in this policy. Your IP
address may be recorded by us from your browser.
Use of Personal Information
We use the information collected from you in effort to
provide products and services that better match your needs. This process
includes the following activities:
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Use of your information as
part of our customer base to improve our products and services.
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Periodically sending
promotional emails about new products, special offers or other information
which we think you may find interesting using the email address which you
have provided.
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From time to time,
contacting you for market research purposes. We may contact you by email,
phone, fax or mail. We may use the information to customise the website
according to your interests.
Disclosure of Personal Information
We will not disclose your personal data to any third party (other than to
our contractors or agents involved in providing you with products or services
you have requested) unless you have consented to such disclosure or we are
required by the relevant authorities to make such disclosure.
Right to access/edit Personal Information
You can obtain access to your personal information held by us by sending a
cheque for £10 made out to Utilities Savings Ltd.
(to cover administrative expenses) to:
Utilities Solutions
447 Archway Road
Highgate
London
N6 4HT
Cookies
We do not create or access cookies on your PC. We do, however use a
Google tool to track
the way customers navigate our site. These are subject to
their own
privacy policy and do not collect any personally identifiable information,
but may store a tracking cookie on your computer. Third party advertisers
may create and access cookies which will be subject to their privacy policies -
we accept no responsibility or liability for the use of such third parties'
cookies.
Security
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online. All account information is password protected, and any information you
submit to us is held on a password-protected server.
Energy Costs Estimator
By providing us with personal information about you and your company as well as
your premises and business, we can provide yardstick estimates to base your
possible future energy consumption on. Any information submitted to us
will be used in accordance with this privacy policy, and you will be subscribed
to our periodical energy management mailing list.
Policy Changes
Utilities Solutions may change
this policy from time to time by updating this page. You should check this page
from time to time to ensure that you are happy with any changes. This policy is
effective from 11 March 2008.
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